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also see [[Emergency contact info]]<br/><br/>
also see [[Emergency contact info]]<br/><br/>
<pre style="color: red">Currently the SIM provider "1NCE" has global communication problems. All devices using these SIM cards are affcted. We try to get more info about the issue and will update the state afterwards.</pre><br/>
<pre style="color: red">Currently the SIM provider "1NCE" has global communication problems. All devices using these SIM cards are affcted. We try to get more info about the issue and will update the state afterwards.</pre><br/>
2020-11-05 12:31: in the meantime they have been able to restore a part of the redundant components, allowing for further connections. Due to the resulting extremely high number of connection requests, an automatic safety mechanism has taken effect, which leads to the throttling of the connections. As a result, there are delays in the connection setup and some requests may run into a time-out. Convadis still does not get connections.
2020-11-05 15:50. We see some vehicles, using 1NCE cards coming back on line now. Hopefully all get back within the next hour.
The only possibilities to get access for customers with reservations, not sent before ca. 8.30 today (GMT+1) are
The only possibilities to get access for customers with reservations, not sent to the vehicle are
*using the convadis app app (reservation is transmitted via smart phone app of user and bluetooth to car). (for devices with BLE integrated only)
*using the convadis app app (reservation is transmitted via smart phone app of user and bluetooth to car). (for devices with BLE integrated only)
*Using the emergency code: https://wiki.convadis.ch/index.php/Emergency_code_CBox_Modulo_and_C-Compact BLE app or the emergency code
*Using the emergency code: https://wiki.convadis.ch/index.php/Emergency_code_CBox_Modulo_and_C-Compact BLE app or the emergency code

Revision as of 16:53, 5 November 2020

C-Compact2-compr.jpg C-touch front with reservation Web.jpg
Welcome to Convadis Wiki. The knowledge base for the Carsharing systems of Convadis.
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Status Info: also see Emergency contact info

Currently the SIM provider "1NCE" has global communication problems. All devices using these SIM cards are affcted. We try to get more info about the issue and will update the state afterwards.


2020-11-05 15:50. We see some vehicles, using 1NCE cards coming back on line now. Hopefully all get back within the next hour. The only possibilities to get access for customers with reservations, not sent to the vehicle are


  • pccome (standard convadis instance): All systems running. 2020-11-03 08:15(GMT+1) [Spu].
  • mccome (for private system): All systems running 2020-02-10 15:19. (GMT+1) [Spu].
  • iccome (Integration test system): All systems running 2019-07-19 09:27 (GMT+1) [Spu].


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The wiki contains most of the information about our products. There may still be some small bugs and some info may be missing. We will contiuosly improve it. Please help us, by sending your comments to support@convadis.ch. Thank you!