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| '''Translators:''' https://www.deepl.com or http://translate.google.com or directly in the browser (Chrome/Edge): Right mouse button-> select "Translate page"<br/> | | '''Welcome to the Convadis Wiki. The knowledge base for the Convadis Carsharing systems.'''<br/><br/><span style="font-size:120%">''' • [[C-Compact (On board system)]] • [[CCOM|CCOM (Communication server)]] • [[CApp (Smartphone app)]]<br/> • [[C-Lockbox (Electronic lock box)]] • [[Tools and services]] • [[Former devices]]''' |
| '''Überstzung:''' https://www.deepl.com or http://translate.google.com oder direkt im Browser (Chrome, Edge): Rechte Maustaste drücken-> "Seite auf Deutsch übersetzen"<br/>
| | <gallery mode="packed-hover |left" widths="350" heights="240"> |
| [[FILE:C-Compact2-compr.jpg | 200 px]] | | Compact Smartphone access DSC 7547-b compr.jpg |
| [[file:c-touch front with reservation_Web.jpg | 150 px]] | | C-Compact2-compr.jpg |
| <br/>
| | </gallery> |
| '''Welcome to Convadis Wiki. The knowledge base for the Carsharing systems of Convadis.'''<br/>
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| The wiki contains most of the information about our products. There may still be some small bugs and some info may be missing.
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| We will contiuously improve it. Please help us, by sending your comments to [mailto:support@convadis.ch support@convadis.ch]. Thank you!<br/>
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| '''Take a look by browsing through the menu tree.'''
| | ==CCom server state== |
| *[[C-Compact: (On board system)]]. '''''Also watch our videos by clicking here: [https://vimeo.com/534466328/7212ecac5b (english)]/ [https://vimeo.com/534461917 (german/deutsch)]'''''
| | For server state, planed server actions and CCom updates please check<br/>'''[https://status.convadis.ch Convadis service monitoring page]'''<br/>You can also subscribe to get notifications there. |
| *[[CBox Modulo (On board system)]]
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| *[[C-Port/ C-Immo (Central lock key activation unit and wireless immobilizer)]]
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| *[[CBox Micro (On board system)]]
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| *[[CCOM|CCOM (Communication server)]]
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| *[[C-App (BLE App for Smart Phone)]]
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| *[[Traccar tutorial|Traccar tutorial (Traccar System)]]
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| *[[Tools]]
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| *[[Analyzing problems|Problem Analyses]]
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| *[[Emergency vehicle procedures]]
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| *[[Convadis document server]]
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| *[[Exchange CBox Micro by C-Compact]]
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| *[[Abbreviations and general info]]
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| <br/> | |
| '''Status Info of our communication servers (CCOM):'''
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| -------------------------------
| | ==Convadis News== |
| ;1nce
| | '''See our new CCom front end here''' [[New CCom tutorial]] |
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| We are currently experiencing connection problems with 1nce sim cards. This affects the download of larger files to the device. Therefore, firmware downloads, initialisations and whitelist downloads cannot be carried out at the moment.
| | '''Siehe unser neues Frontend hier''' [[Neues CCom-Benutzerhandbuch]] |
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| | Stay up to date with the latest developments and innovations on our car sharing systems. <br>Subscribe to our Newsletter:<br>[https://www.convadis.com/en/registration-newsletter-customer-english/ English]<br>[https://www.convadis.com/de/anmeldung-newsletter-kunden-deutsch/ German/Deutsch]...and about device firmware and C-App updates: |
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| An attempt is also being made to download the offline GPS data automatically. Since this is currently also not possible, the download runs into a timeout and is retried after one hour.
| | [https://www.convadis.com/en/newsletter-update-notifications '''Software update notifications''']<br /> |
| During this time, remote functions (such as opening and ending reservations via tcp) may time out.
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| | | '''[[Emergency contact info]]''' |
| Sending reservations will continue to work, as they will be automatically resent if they cannot be sent to the machine.
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| We are in contact with 1nce so that they can fix this problem as soon as possible.
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| Zur Zeit stellen wir Verbindungsprobleme mit 1nce Simkarten fest. Betroffen ist der Download von grösseren Dateien zum Gerät. Desshalb können aktuell z.B keine Firmwaredownloads, Initialisierungen und Whietlistdownloads ausgeführt werden.
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| Auch wird versucht die OfflineGPS Daten automatisch herunterzuladen. Da dies aktuell auch nicht möglich ist, läuft der Download in ein timeout und wird nach einer Stunde erneut versucht.
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| Während dieser Zeit kann es bei Fernfunktionen (wie z.B öffnen und reservierungsende über tcp) zu timeouts kommen.
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| Das versenden der Reservationen funktioniert weiterhin, da diese im falle dass sie nicht ans Gerät gesendet werden kann, automatisch erneut versendet wird.
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| Wir sind mit 1nce in Kontakt, sodass sie dieses Problem schnellstmöglich beheben.
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| -------------------------------
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| also see [[Emergency contact info]]
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| <br/>
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| Access monitoring Page: Check the actual connection state by clicking onto the link: http://status.convadis.ch<br/>
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| *'''PCCOM''' (Productive instance): '''System running.''' 2023-05-02 7:15.(GMT+2)[Spu].
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| *'''MCCOM''' (Private system): '''System running.''' 2022-10-24 07:10.(GMT+1)[Spu].
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| *'''KCCOM''' (Private system): '''System running.''' 2022-10-24 07:15.(GMT+1)[Spu].
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| *'''ICCOM''' (Integration test system): '''System running''' 2022-04-21 07:10.(GMT+1)[Spu].
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| <br/>
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| '''Planed actions:''' <br/>
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| No planned actions.
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